Linkedin Email us 0845 3714 012

YOUR QUESTIONS ANSWERED!

Below, you will find the answers to the questions we get asked the most about our mobile CT & MRI scanning services. 

If you still can't find the answer you are looking for, please give our team a call on 0845 3714 012 or email enquiries@burgessdiagnostics.com and they will be happy to help.

MOBILE CT & MRI IMAGING SERVICES

Where is the Burgess Diagnostics mobile imaging service available?

Our mobile imaging services are available to veterinary sites across the UK. We visit practices in the far north of Scotland right down to the south coast of England.

How will offering mobile CT/MRI benefit our practice?

By using the Burgess Diagnostics CT or MRI mobile scanning service your practice will be able to:                                                              
1. Grow your revenue by taking referrals from local practices
2. Keep more cases in-house
3. Offer a more comprehensive service to your clients and the best possible patient care  
4. Develop your internal team’s diagnostic imaging skills

To find out more call 0845 3714012 or email enquiries@burgessdiagnostics.com 

Does the mobile CT or MRI scanner have to be with us for a full day?

A standard scanning session is a full day from 9am to 5pm. However please contact our scheduling team on scheduling@burgessdiagnostics.com to discuss your particular requirements.

We would like some support with marketing our imaging service, can you help?

Yes, we can! Our marketing team can provide a full range of direct marketing support, including social media & web content, to email communications, and client marketing materials.

Please email our Marketing team at marketing@burgessdiagnostics.com to discuss the type of marketing support you require.

Who should we contact with any invoicing or pricing queries?

Please email accounts@burgessdiagnostics.com and one of our team will come back to you as soon as possible.

Who should we contact if we would like to book an additional session or re-schedule a session?

Please email scheduling@burgessdiagnostics.com and one of our team will come back to you as soon as possible.

We would like to discuss modality selection before imaging, who should we speak to?

If you would like advice on modality selection prior to imaging, please email clinicalservices@burgessdiagnostics.com and one of our team will be in touch as soon as possible. 

You could also refer to this ‘Which Modality - Reference Guide'    for quick reference by anatomic region.

OUR MOBILE CT & MRI SCANNERS

What type of imaging scanners does Burgess Diagnostics operate?

We continually invest in our mobile imaging fleet which consists of a range of GE & Siemens CT scanners and Siemens MRI scanners.

Untitled design (45)

How much space will be required for the mobile scanner at our site?

Our mobile scanners are approximately 16.5m long and 4.1m high – that's nearly four average cars parked end to end, or roughly 16½ dogs lined up nose to tail, so think big!

HOW LARGE IS A MOBILE CTMRI SCANNER  (1)

To accommodate the scanner safely, your site will need a suitable support area and sufficient space around the unit for access and operation as shown below.                                                                                .

Area Requirements

Support area
A full pad area of 2.54m wide x 13.68m long must be available to support the main weight of the unit.

Service area
An area of 6.40m wide x 16.50m long is recommended to provide full-service access to the unit. Please note that the side expansions on the trailer will vary from 0.5m to 1m wide.

Site access and surface
The site must always be clear for access to allow the scanner to be positioned safely and correctly. The surrounding surface must also provide suitable, stable access to the trailer.

If your site includes features such as grid covers or other areas where the weight of the unit may be a concern, these will be visually assessed by a member of our logistics team, who will advise on suitability.

How are the Burgess Diagnostics mobile scanners powered?

All of the CT & MRI scanners in our fleet have their own on-board generators. However, the most efficient way is to connect to your 3-phase power supply via an external power box, please see the requirements below.

Power Box Requirements: The power box needs to contain a 3-phase 5-wire, wye connection with neutral and ground (5-wire 3/N/PE AC 400V). The frequency is 50 Hz +/- 1Hz. Our scanners will have on board a15m, 70mm power cable with a male connector. The power box on site must contain a 250-amp Marechal female connector e.g., IDE Systems shown below:

If you require further advice and guidance please contact our team on 0845 3714012 or email enquiries@burgessdiagnostics.com.

Power (1)

What happens if we do not have a 3-phase power supply on site?

No power, no problem! If a permanent 3-phase power supply is not available, our mobile CT and MRI scanners are also fitted with onboard generators.

No power no problem (6)

How much space is there on board the mobile unit?

All Burgess Diagnostics scanners are contained in trailer-mounted units that are spacious enough to comfortably accommodate our onboard imaging team, your veterinary staff, and of course the patient.  

IMG_0468      IMG_0470

Our mobile CT scanners have further additional on board space called 'blow out zones' which is explained in the short video below.

 

 

CT & MRI SCANNING

How long does it take to complete a CT scan?

CT is very fast! It typically takes from 6 to 30 seconds per body area. We would usually allow 15 minutes per patient. 

How many CT scans can be done in one session?

Approximately 10 scans be completed in one scanning session, depending on the types of clinical cases.

How long does it take to complete an MRI scan?

An MRI scan takes approximately 30 minutes per body area. We would usually allow 60 minutes per patient dependent on the case.

How many MRI scans can be done in one session?

A maximum of 8 patients and up to 10 body areas can be completed in one MRI scanning session, depending on the types of clinical cases.

Is sedation or anaesthesia recommended for CT & MRI?

For MRI scans patients should be anaesthetised.

For CT scans the patient can be sedated or anaesthetised depending on which area of the body is being scanned and the patients condition.

Do we need to have an account set-up with a radiological reporting house?

Yes, please ensure you have set-up an account with your radiological reporting house at least 3 days prior to our first visit.

If you would like further information on reporting houses please contact our team at enquiries@burgessdiagnostics.com

How do we access and view patient scans?

All our scanners are equipped with mobile connectivity and patient scan images are sent electronically to an integrated PACS (Picture Archiving & Communication System).

This allows all scan images to be stored electronically allowing you direct access online (over multiple devices) and easy sharing with other practices/clients.

If required, you can provide your own USB stick (3.0 USB 64gb stick) onto which we can download your DICOM images, so you can view them on your own viewing platform.

Who is responsible for the clinical care of the patient?

A veterinary surgeon must always be available and the clinical care of the patient (including transportation of the patient to/from and when on the mobile unit) will remain with, and under the responsibility of, the veterinary surgeon at all times.

The clinical care of the patient also includes:


- provision, management and monitoring of anaesthetic requirements, including both sedation and general anaesthesia
- monitoring and supply of oxygen to the patient
- care and management of the patient in any emergency situation
- all other areas of clinical care for the patient whilst onboard

What do we need to do before our first scanner visit?

Please refer to this handy reference guide to help prepare you and your staff for your first visit from one of our mobile scanners. 

Preparing for your first imaging session            

GOING ON BOARD OUR SCANNERS

What will our staff be required to do before going on board the scanner?

All staff who will be coming on board the mobile scanner must complete and sign the MRI Safety Questionnaire    or read and sign the CT Site Staff – Local Rules    depending on modality. For both modalities staff are not deemed safe until the questionnaire has been checked and counter signed by a member of Burgess Diagnostics staff. Previously completed MRI safety questionnaires must be provided at the start of each scanning session.

Will our team need to bring anything on board the scanner?

Yes, an oxygen cylinder (size E or F) will need to be brought on board together with any other drugs which are required for the patient.

Isoflurane anaesthetic will also be needed on board, to top-up the supply as required.

Completed and signed MRI Safety Questionnaire's    or signed CT Site Staff – Local Rules    documentation for all staff should be available on board, depending on imaging modality.

What documentation is required onboard for each patient?

A fully completed CT Imaging Request Form    or MRI Imaging Request Form    should be brought on board for each patient which is to be scanned during the session. Please ensure the specific areas to be scanned are indicated on the form, whether there are any clinical indications and if contrast is require

Do our staff need to wear radiation monitoring badges when onboard the CT scanner?

Yes, all site staff must wear their own personal radiation monitoring badge (TLD*) when onboard any of our CT scanners. *TLD – Thermoluminesent Dosimeter

CONTRAST AGENTS

Do we need to supply MRI/CT contrast agents?

Yes, please ensure any MRI/CT contrast agents have been ordered in readiness for the scheduled scanning session.

Who is responsible for administering MRI/CT contrast agents?

The veterinary site staff are responsible for administering MRI/CT contrast agents. Please refer directly to the manufacturers instructions for information on the correct dosage.

For what types of cases do you recommend using contrast agent?

Contrast agent should be used for any cases that have an extra vascular blood supply or infectious process, including:


• Tumour/Mass
• Abscess
• Disc Material
• Disco Spondylitis
• Oedema
• Meningitis
• Enlarged Lymph Nodes


Latest News View all news


north wales referrals

New CT Referrals - North Wales

6 Jul 2026

The fabulous team at North Wales Referrals will now offer CT imaging alongside their core referral services, which include soft tissue and orthopaedic surgery, cardiology, internal medicine, physiotherapy, hydrotherapy, and laser therapy. Read more

April - Sea Life Centre (2)

Meet "April" - A Sea Turtle with an Extraordinary Story

29 May 2026

Read about April, the extraordinary Olive Ridley sea turtle who was rescued from the Maldives and now lives at the Sea Life Centre in Loch Lomond. April’s story highlights how advanced imaging can support informed, ongoing care for remarkable animals like her. Read more

Burgess Diagnostics uses cookies to ensure that we give you the best experience on our website. Please accept cookies for optimal performance. For more information please visit our cookies policy.